Social Service Assistant, IRS Hub (Canada Summer Jobs)

JOB CLASSIFICATION: Social Service Assistant (Canada Summer Jobs) 

DEPARTMENT/PROGRAM: Immigrant, Refugee & Settlement (IRS) Hub

COMPANY: Skills for Change 

LOCATION: 791 St. Clair Ave West, Toronto ON

REPORTS TO: Senior Manager, Newcomer Services

CONTRACT TYPE: Contract (8 weeks)

HOURS: 35 hours per week (Monday-Friday, with occasional evening and/or weekend hours)

RATE: $ 15.50

START DATE: May 22, 2023

APPLICATION DEADLINE: May 10, 2023

GENERAL ACCOUNTABILITY:

With over 40 years of operations, Skills for Change is a highly respected non-profit with a province wide reputation for pioneering programs that respond to shifting immigration and workplace trends and lead to employment. Skills for Change provides multi-sited employment, job skills, career exploration through mentoring and entrepreneurship, job development, mental health and wellness, language and settlement programs and services throughout the Greater Toronto and Hamilton Areas. We believe we are in the best position to provide thought leadership through evidence-based programming, impact stories and proactive policy advocacy using knowledge mobilization products.

Skills for Change is seeking a highly motivated and detail-oriented Social Service Assistant to join our team for a 8-week period starting on May 22nd, 2023. The successful candidate will work closely with the IRS Hub team to provide administrative and clerical support to our Settlement staff and clients and will assist in organizing events, activities, seminars, workshops, as well as provide outreach and project promotion services.

SPECIFIC ACCOUNTABILITIES:

• Provides administrative and clerical duties to support Settlement staff and clients;
• Assists in organizing virtual events; activities/seminars/workshops;
• Outreach and project promotion;
• Support networking, social mentoring;
• Represent the agency at events, information booths and community events;
• Assist with client follow up and collection of required documentation from clients;
• Provide excellent customer service and represent the agency in a positive light to community members and partners;
• Event planning, coordination and implementation;
• Support administrative needs (e.g. answering phones, responding to community inquiries, filing, photocopying etc.);
• Other tasks as required.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent written and verbal communication skills;
• Strong analytical and research skills;
• Highly organized and detail-oriented, with the ability to manage multiple tasks and deadlines simultaneously;
• Strong problem-solving skills and the ability to exercise sound judgement;
• Experience in social media management and content creation;
• Strong organizational and time-management skills;
• Proficient in Microsoft Office, specifically Excel, PowerPoint, and Word;
• Ability to maintain confidentiality and handle sensitive information with discretion;
• A positive attitude and willingness to learn.

REQUIREMENTS:

• Applicants must have reached the age of 15 and not yet reached the age of 30 upon commencement of employment. 
• Must be legally entitled to work in Canada. International students are not eligible.
• Completed or in pursuit of post-secondary education in relevant subject area and experience, as well as highly developed communication skills, drafting skills and familiarity with a range of media tools. 
• Interest in learning about non-profit organizations, settlement sector, issues related to immigrants, refugees and other marginalized groups in Canada.

PLEASE SEND YOUR APPLICATION TO: hr@skillsforchange.org

Skills for Change provides learning and training opportunities for immigrants, refugees and equity seeking groups to access and fully participate in the workplace and wider community to persons with disabilities to newcomers to Canada (including refugees) to Indigenous peoples to members of a visible minority to children or youth to seniors to the LGBTQ2 community. Skills for Change offers accommodation for applicants with disabilities in each stage of the hiring process. If you are contacted regarding a job opportunity, please advise if you require accommodation. This document is available in alternate format on request.

We thank all applicants for their interest in this position, however only those selected for an interview will be contacted.